At Neugart, we believe that quality is an important principle for success, which is why we strive to continually focus on the quality of our service and production.
Our Zero Defect Policy
We aim to supply our customers with only the best. That is why we make sure that our gearboxes are manufactured under optimal conditions. It is only by maintaining our standards for quality that we can achieve our goal of zero defect production, and, in doing so, safeguard long service lives in even the harshest application cycles. We achieve this by continuously analyzing, monitoring and improving all processes with regards to our production and administration.
We also search for the highest quality when we select our materials. For us, quality factors are not only into our material and machinery but also — and above all else — our qualified and motivated personnel. For this reason, we offer our employees many training and advanced training courses, as well as award them authorizations and responsibilities for their respective activities.
DIN EN ISO 9001 certification is one testament to our continual focus on high quality. This certification confirms that our quality management system fulfills all requirements outlined by the DIN Standard. Because of our commitment to quality awareness and the associated ‘continuous improvement process’, we manage to boost the confidence our customers have in us year after year.
Our Kaizen Culture
In order to sustain the effectiveness of our improvements, we launched — many years ago now — an integrated kaizen initiative at Neugart to maintain our efforts for continuous improvement. Kaizen at Neugart permeates all company levels and makes use of various tools and process steps to consolidate the foundation of our company.
This extends over three levels of interaction:
The environment settings use improvement tools like 5S and 8V. The system then level focuses on a solutions-oriented approach. And the thought and culture level aims to universally implement consistent error prevention and quality improvement processes.
Only through the interaction of these three levels will we create an above-average high quality standard within the whole organization. We call this NWN (Nachhaltiges Wertschöpfungssystem Neugart) – the sustainable value creation system at Neugart.
Our DIN EN ISO 14001 certified environmental management system is a key factor affecting our quality. Further details outlining Neugart’s commitment to sustainability can be found on our website in the Sustainability section.