Neugart Application Engineering Support
Our planetary gearboxes are used in countless different areas; we understand that no two applications are exactly the same. That’s why we bring our knowledge and expertise to every single project from the very beginning. In this way, we find the best solution for every application while working together with the customer.
We understand gearboxes
Neugart is your gearbox expert. As an owner-managed family business, we have specialized in the development, production and sale of planetary gearboxes for several decades. This experience pays off for our customers.
If you add together all the different series and models, our product range comprises more than 50,000 variations. And on top of our standardized options, we also develop and manufacture custom gearboxes to the customer's specifications. Our knowledgeable employees can help you identify or develop the optimal product for your application. We can also assist you with the application configuration of your drivetrain with the help of the Neugart Calculation Program (NCP).
One point of contact – for better advice
Technical staff is available to provide advice in person, making the application engineering process much more efficient. Our engineers can answer all your product-related questions. We can clarify technical questions, provide support with configuration and help you choose the right product.
Your contact person can also show you how to use programs like the Tec Data Finder (TDF) and the Neugart Calculation Program (NCP). These software tools are designed to be intuitive.
As an extra service we also offer introductory training sessions to help you make the most of all the features and use the programs with ease.
Optimum availability – because sometimes it’s speed that counts
Machine downtime due to a crash is a worst-case scenario that every machine constructor and system operator is familiar with. To maintain maximum productivity, new components need to be procured – and every minute counts.
Save time by taking advantage of our 24hr/48hr spare parts service. We check the availability of all required parts to offer you the promised fast delivery time with fair terms. Please ask your contact person for more details.
Perfect logistics – all over the world
Neugart puts internationalization into practice. Our logistics are geared toward your needs and also take your special requirements into account. Where our customers go, we go. That's why we maintain a dense sales network all over the globe. Since there is virtually no country without a Neugart planetary gearbox, we’re always there whenever and wherever you need us.
Our knowledge is your benefit
Knowledge is worth more when you share it. That’s why we're happy to share our know-how with our customers. We've learned that both sides benefit from a fruitful dialog. That’s also why we have developed a range of software tools that make it quicker and easier for our customers to find the right gearbox for their needs. Our Product Filter is the quick, straightforward way to create a shortlist of suitable gearbox models. With the configuration software NCP you can dimension the drivetrain to identify the optimum components for your application. The Tec Data Finder rounds off the software package by providing the application-specific dimension sheets and CAD models.
Now it’s your turn — How can we help you?
We are continually working to further improve our products. We are never satisfied, but always in search of the next idea that will make our gearboxes more efficient, higher-performing or more robust.
For us, dialog with our customers is an essential part of this. We would be pleased to have the opportunity to work with you. So whatever your requirements, get in touch with us. We look forward to being at your service.