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Different shipping address Andorra United Arab Emirates Afghanistan Antigua and Barbuda Anguilla Albania Armenia Angola Antarctica Argentina American Samoa Austria Australia Aruba Azerbaijan Bosnia and Herzegovina Barbados Bangladesh Belgium Burkina Faso Bulgaria Bahrain Burundi Benin Bermuda Brunei Bolivia Brazil The Bahamas Bhutan Bouvet Island Botswana Belarus Belize Canada Cocos (Keeling) Islands Congo Central African Republic Congo-Brazzaville Switzerland Côte d’Ivoire Cook Islands Chile Cameroon China Colombia Costa Rica Cuba Cape Verde Christmas Island Cyprus Czech Republic Germany Djibouti Denmark Dominica Dominican Republic Algeria Ecuador Estonia Egypt Western Sahara Eritrea Spain Ethiopia Finland Fiji Falkland Islands Micronesia Faroes France Gabon United Kingdom Grenada Georgia French Guiana Ghana Gibraltar Greenland Gambia Guinea Guadeloupe Equatorial Guinea Greece South Georgia and the South Sandwich Islands Guatemala Guam Guinea-Bissau Guyana Hong Kong SAR of China Honduras Croatia Haiti Hungary Indonesia Ireland Israel India British Indian Ocean Territory Iraq Iran Iceland Italy Jamaica Jordan Japan Kenya Kyrgyzstan Cambodia Kiribati Comoros Saint Kitts and Nevis North Korea South Korea Kuwait Cayman Islands Kazakhstan Laos Lebanon Saint Lucia Liechtenstein Sri Lanka Liberia Lesotho Lithuania Luxembourg Latvia Libya Morocco Monaco Moldova Madagascar Marshall Islands North Macedonia Mali Myanmar Mongolia Macao SAR of China Northern Marianas Martinique Mauritania Montserrat Malta Mauritius Maldives Malawi Mexico Malaysia Mozambique Namibia New Caledonia Niger Norfolk Island Nigeria Nicaragua Netherlands Norway Nepal Nauru Niue New Zealand Oman Panama Peru French Polynesia Papua New Guinea Philippines Pakistan Poland Saint Pierre and Miquelon Pitcairn Islands Puerto Rico Portugal Palau Paraguay Qatar Reunion Romania Russia Rwanda Saudi Arabia Solomon Islands Seychelles Sudan Sweden Singapore Saint Helena, Ascension and Tristan da Cunha Slovenia Svalbard Slovakia Sierra Leone San Marino Senegal Somalia Suriname São Tomé e Príncipe El Salvador Syria Eswatini Turks and Caicos Islands Chad French Southern Territories Togo Thailand Tajikistan Tokelau Turkmenistan Tunisia Tonga Timor-Leste Turkey Trinidad and Tobago Tuvalu Taiwan Tanzania Ukraine Uganda United States Minor Outlying Islands United States Uruguay Uzbekistan Vatican City Saint Vincent and the Grenadines Venezuela British Virgin Islands US Virgin Islands Vietnam Vanuatu Wallis and Futuna Samoa Yemen Mayotte South Africa Zambia Zimbabwe Palestine Åland Heard Island and McDonald Islands Montenegro Serbia Jersey Guernsey Isle of Man Saint Martin Saint Barthélemy Bonaire, Sint Eustatius and Saba Curaçao Sint Maarten South Sudan Kosovo
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Please select Defect Product specification issue Improper handling External damage
Type of issue
Please select Running noise Torsional backlash Torsional stiffness Gearbox input geometry Gearbox output geometry Idling torque Temperature trend
Which value differs from the specification?
Please select Transport damage Corrosion
What is the damage?
Please select Clearly damaged product (shaft fracture, etc.) No power transmission Leakage Bearing damage Gearbox blocked
What type of defect is present?
Please select Before commissioning During commissioning During operation after
When did the problem occur?
Please select Incomplete delivery Wrong order Wrong delivery
Missing component
Please enter the 3-part serial number (F-No.) of your identification plate in the corresponding fields. If several gearboxes are part of your service request, please send us pictures of the corresponding identification plates via the upload function or email.
Order confirmation or serial number (F-No.) Please select Warranty Inspect for repair Inspect for conditional analysis Modification
Requested service performance
If you are unsure whether or not a return would be useful, we would be pleased to advise you.
Please select Rotary table Spindle Rack and pinion Belt pulley Conveyor belt Thrust crank Others
Application
Please describe the application
Fields marked with an asterisk (*) are required.
