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After Sales Services

Support for the entire life of the gearbox - you can rely on that with Neugart.

Service request

Support for the entire life of the gearbox - you can rely on that with Neugart.

We are also at your side with advice and support if you want to further develop your application and need a customized solution for this. Because when you buy Neugart gearboxes and solutions, you get lifelong expertise with them as well.

All you have to do is contact us! We will be happy to help you.

We love feedback

At Neugart, we get a little better every day. Not only regarding our planetary gearboxes, but also when it comes to service. This is only possible because we listen to you as a customer. Your honest opinion and constructive feedback are what we want. Your feedback flows directly into our continuous improvement process.

Your easy way to the best Neugart service

  1. The fastest way to reach our service is through our website. Because here you can create a service request directly: TO SERVICE REQUEST
  2. After you send your service request to us, you will immediately receive a reference number directly and we will contact you within the shortest possible time.
  3. However, you can also call us directly: +49 7825 847-3535 or send us an e-mail.

Address for return shipments:

Neugart GmbH
Werk 2
Keltenstraße 18
77971 Kippenheim

Online Service: accurate information and help for your gearbox

We now offer you a fast and direct way to all information and service options for exactly your gearbox. You can also use our Online Service to start spare parts inquiries or a service request. All you need: A smart device with camera or the series/serial number of your Neugart gearbox.

Start the Online Service

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