Support throughout the service life of your gearbox – you can rely on Neugart.
We're also here to provide advice and support if you wish to develop your application further and require a customised solution. When you choose Neugart gearboxes and solutions, you also benefit from our expertise throughout their service life.
Our full range of services can be found in the services catalogue further down this page or in the downloads section.
Simply contact us. Our team will be happy to help.
We love feedback
At Neugart, we're continually improving both our planetary gearboxes and the services we provide. This is only possible because we listen to you as a customer. We value your honest opinions and constructive feedback. Your feedback directly supports our continuous improvement process.
How to access Neugart service and support
- The quickest way to contact our service team is through our website, where you can submit a service request directly: TO SERVICE REQUEST
- Once you've submitted your service request, you'll receive a reference number immediately. Our team will contact you as soon as possible.
- However, you can also call us directly: +49 7825 847-3535 or send us an e-mail.
Address for return shipments:
Neugart GmbH
Werk 2
Kundenservice
Keltenstrasse 18
77971 Kippenheim
GERMANY
Online Service: accurate information and help for your gearbox
Our Online Service provides quick access to information and service options specific to your gearbox. You can also use our Online Service to start spare parts inquiries or a service request. All you need is a smartphone or tablet with a camera, or the series or serial number of your Neugart gearbox.
Start the Online Service
Downloads
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